Anagha Group - Customer Loyalty Management, CRM Solutions and Customer Program Management Professionals

We provide a range of Business Process Outsourcing (BPO) services. An on-shore - off-shore hybrid model is used for customer support and back office operations.

Contact Center Services - Inbound

Customer Support
Technical Support
Product / Application Support
Dealer / Franchise Support
Mortgage Servicing
Order Capture, Processing and Management

Contact Center Services - Outbound

Marketing Services - Mobile Services, Internet Services, Credit Cards, Retail Banking Products, Insurance Products
Mortgage / Loan Servicing
Lead Capture

Functional Areas

HR Services
Accounting Services
Order Management
Customer Program Support
Product Support
Engineering Design Services

Industries

Automotive
Banking, Finance, Insurance
Capital Markets
Consumer Goods
Distribution
Healthcare
Mortgage
Telecommunications

We use world class customer service center solutions and secured infrastructure facilities to provide BPO services with a significant cost advantage to our clients. Solutions are tailored to suit individual client requirements and provided on a turn-key basis.

Our agents are custom trained for specific client applications and culture neutralization. Domain Knowledge (Subject Matter) Experts form core of the marketing and support teams.